Refund policy

At Goodas Brands, we take pride in the quality of our products and want you to feel confident with your purchase.

Due to the personal-care nature of our products,opened, used, or tested body care products cannot be returned or exchanged for hygiene and safety reasons.

Unopened and unused products may be eligible for return within14 days of delivery, provided they are in their original packaging and in resellable condition. Please contact us before sending any item back so we can provide return instructions.

If your order arrivesdamaged, defective, or incorrect, please contact us within7 days of deliveryand include your order number along with clear photos of the item and packaging. If the issue is confirmed, we will arrange a replacement, refund, or other appropriate resolution.

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the return is due to an error by Goodas Brands or a damaged/defective product.

Refunds for approved returns will be issued to the original payment method after the returned item has been received and inspected. Please allow several business days for your financial institution to process the refund.

Non-returnable items include:

• Opened or used body care products

• Products without original packaging

• Gift cards

• Final-sale or clearance items

• Items damaged after delivery due to improper use or storage

To request a return or report a problem with your order, contact us at[your email address]with your name and order number.

Goodas Brands reserves the right to refuse returns that do not meet the conditions above. Nothing in this policy limits any rights available to you under applicable consumer-protection law.